255 Pope Hill Rd. Hartford, NY 12823 

Home      About      Contact     faq       435-790-7769

PAP’S FIREWOOD

Frequently Asked Questions

Wood Delivery Service

Is the town on the left where I live or where I’ll be camping?

Please select the town where you want the firewood delivered too. Your home address will be for billing purposes. Of course, you can have the firewood delivered to your home or anyplace that’s on the list in the appropriate AREA. Please select the town where it will be delivered, and then put in the address in that town. This is so Pap can deliver it at the correct price, to where you will be burning it.

Why is the firewood only delivered on Thursdays?
This is because since it is a one-man operation, Pap needs to consolidate all orders to deliver them efficiently and cost-effectively. Thursday was chosen because most people go camping over the weekend and many times leave on Friday. This will ensure they have their firewood delivered before they leave. If all deliveries cannot be completed on Thursday, then Wednesday will also become a delivery day. Of course, if you need it before then, you can always call and schedule a time to come to the land in Hartford and pick it up and save the delivery fee. Call 435-790-7769. (Please always call first. Many times, I will be in the woods working and you may make a trip for nothing).
How do I return the firewood bags and get paid for them?

There are two ways to get cash back for reusable bags. 1) You can bring them with you when you pick up more wood 2) If your wood was delivered, then you can leave them where your next delivery will be dropped off and $0.25 will be left for each reusable bag.

How do I determine if a bag is reusable?

If the tie string is missing, it may not be reusable. If it’s cut or broken, you can leave it and I will determine if it can be fixed. If there are holes or tears in the bag larger than 2 inches, it probably won’t be reusable. Just think, “Is this a bag I would want firewood delivered to me in?”. If you are unsure, just leave all bags and I will pay for the ones I know can be reused.

How will I know when my firewood has been delivered if I’m not there?

A picture will be taken of each delivery and sent immediately to the cell number provided on the order form.

Where is the firewood most often left?

Because Pap is getting up there in years, all deliveries need to be made within about 20 steps from where he can park. The hardwood is pretty heavy. Usually, people choose to have them left by the front door, or next to the garage. Please put a short note when ordering.

0
    0
    Your Cart
    Your cart is emptyReturn to Shop